DIT Service

The work that you are doing is not actually any less than what would be required if you were to have us build you a website the ‘traditional’ way. The main difference is that we’re condensing that work down into ten hours, and we’ll be making ourselves available for you exclusively while we do it.

The main reason we can offer such a competitive price for this service is that we avoid a lot of the time that is normally spent going back and forth trying to decide on things – like providing feedback on designs or supplying us with your content. That means we are able to better utilise our team, and you get to benefit by saving a bunch of cash (and getting a website in a really short timeframe).

Let’s just recap – a care plan means:

1. We take responsibility for all the stuff that goes into maintaining a website – like keeping software updated, maintaining and testing backups, testing things regularly and making sure everything is kept healthy and functional.
2. You have one provider to worry about – you don’t need to think about things like hosting, SSL, licenses, backups etc. and all the various logins and things that come with it. We take care of the lot.
3. If you get hacked or your site breaks, we’ll fix it. No questions asked, no additional cost (assuming you’ve followed our very sensible and easy rules)
4. You can email and ask us questions about your website any time, free of charge. We’ll answer within 48 hours, but usually sooner.
5. We’ll also provide you with our massive library of WordPress training videos that you can refer to at any time, right from your WordPress dashboard. And a stock photo library, for laughs!

If you still believe you just can’t afford a care plan but you desperately want to work with us, let us know and we can discuss your options. Generally we prefer to have a long term relationship with our clients and aren’t so much interested in ‘one and done’ type work. Additionally, the DIT plan is targeted at those who are in either a start-up or growth phase, and we know that keeping your site healthy isn’t going to be your biggest priority in the next 12 months.

As well as including a lot of the basic stuff you’d be paying for yourself otherwise (like hosting and core plugin licenses), care plans are kind of like insurance for your investment – you pay a bit more periodically but you save a lot if/when things go wrong!

Not exactly – we have our own blank slate theme we start from and we use a builder called ‘Elementor’ to create the site. There are a huge range of templates for Elementor available to look at and choose from, and we’ll show you a tonne of these during your scoping session to get an idea of what you like. If there’s one you particularly like, we might use that as a starting point – but we determine this on a case by case basis, depending on your business needs and personal preferences from a style perspective. We can also mix and match templates (or sections) as needed if you like bits of one and bits of another. It’s generally much faster to do this than starting 100% from scratch, and by the time you change fonts, colours, images and backgrounds – it doesn’t look much like the original ‘template’ anymore!

We asked Jo, and this was her answer:

“I’m not a robot and more than 4h at a computer makes my back hurt. Have mercy!”

You’ll likely also have stuff you need to follow up that we won’t know about until we get started. Splitting the sessions across a week or two means you’ll have time to complete your homework 🙂

You might think you know what you need, or trust us to make the right decision – but we don’t know your business like you do and you don’t live and breath websites. The purpose of the scoping session is to make sure we’re both informed and on the same page before we start, and gives you a chance to pull out before committing a bigger chunk of cash. It also allows us to collect what we need to set up your website foundation in preparation for Session 1.

Ideally, yes. You can be on mute a lot of the time, you don’t need video but you do need to be able to screenshare so you will need to be on a laptop or desktop computer (not phone, and ideally not an iPad either). It doesn’t matter if there are kids or dogs in the background or you need to duck off for a call – we understand the struggles of working from home and/or having demanding clients!

We do however need to be able to get feedback quickly and efficiently, so it will be much easier if you are able to at least be near your computer for each session. You will also have some of your own stuff to do – and if you complete it during the 4h sessions it’s more likely to get done AND you’ll be able to ask questions as you go. The second session will involve lots of testing, for example checking everything on mobile and making sure all the links work.